Privacy Policy

Welcome to PomuBots.

PomuBots ("PomuBots", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share when using our platform.

This Privacy Policy explains what information we collect, how we use and store it, how our AI-powered services process information, and what choices and rights you have regarding your personal data.

By accessing or using PomuBots, you acknowledge that you have read this Privacy Policy.

Website: https://pomubots.comPrivacy Contact: legal@pomubots.com

We collect information necessary to operate, maintain, secure, and improve PomuBots.

2.1 Account Information

When you register for PomuBots, we collect:

• Email address
• Username
• Date of birth
• Profile photographs and other profile information you choose to provide
• Authentication and account-related information

Passwords are managed through Neon Auth. Passwords are hashed and are not stored in a form that allows the PomuBots team to view or retrieve your original password.

If you cannot access your account, you may request a password reset. The reset process allows you to establish a new password without revealing your previous one.

2.2 Conversations and AI Personalization

PomuBots stores conversations between users and their AI companions to provide the platform's core functionality.

Our systems may analyze conversation history through automated processes to extract relevant preferences, information, and contextual details. This allows individual companions to remember previous interactions and adapt their responses to their respective owners.

This personalization is specific to the relevant user. Conversation information is not used to train shared AI models or improve other users' companions.

PomuBots team members do not routinely manually inspect private conversations.

You should avoid sharing passwords, financial information, government identification numbers, or other highly sensitive personal information with your AI companions.

2.3 Uploaded Content and Attachments

Users may upload photographs, media, and other attachments.

Uploaded files are stored using Cloudflare infrastructure. These files are used to provide platform features and are not intended to be publicly accessible or shared with other users without your action or authorization.

PomuBots team members do not routinely open or inspect private uploaded files. Access may be necessary where legally required or when investigating security incidents, abuse, or violations of our Terms of Service.

2.4 Device and Technical Information

We may automatically collect technical information, including:

• IP addresses
• Browser and device information
• Operating system information
• Session information
• Usage and interaction logs
• Technical performance information
• Security-related events

This information helps us maintain platform security, identify suspicious activity, troubleshoot technical issues, and improve service reliability.

Users can view their active sessions through account settings and log out of other sessions if they suspect unauthorized account access.

We use collected information for purposes including:

• Creating and managing user accounts.
• Providing AI companion functionality.
• Maintaining conversation history and personalization.
• Storing and displaying uploaded content.
• Managing authentication and account security.
• Detecting suspicious activity and preventing abuse.
• Monitoring platform performance and reliability.
• Providing technical support.
• Complying with applicable legal obligations.
• Improving the overall user experience.

We do not currently use private AI conversations to generate personalized advertisements.

PomuBots uses artificial intelligence to provide interactive digital companions with customizable personalities, behaviors, and communication styles.

To provide these features, conversation information and relevant contextual data may be processed by our AI infrastructure.

We use automated personalization systems to help individual companions retain relevant context and adapt to their respective users.

This information remains within the PomuBots service environment and is not used to train shared AI models or personalize other users' experiences.

AI-generated responses may be inaccurate, incomplete, or misleading. Users should exercise their own judgment when interpreting AI-generated information.

PomuBots companions are software-based AI systems and should not be understood as human beings or professional advisors.

PomuBots uses Cloudflare Workers AI to process AI requests and generate responses.

Our infrastructure also uses the following services:

These providers may process information as necessary to deliver their respective services.

We do not authorize these providers to use PomuBots user conversations to train shared AI models on our behalf.

Our infrastructure is designed to keep user information within the systems used to operate PomuBots. However, no online service or infrastructure can guarantee absolute protection against every possible security incident.

We implement technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Password hashing through Neon Auth.
• Authentication and session management.
• Infrastructure-level security controls.
• Restricted access to internal systems.
• Security monitoring and technical logs.
• Separation of user-specific information within our application systems.

Access to private information is restricted and may occur where necessary for security, legal compliance, or legitimate operational requirements.

Although we take reasonable steps to protect information, we cannot guarantee that any internet-based service will remain completely secure.

We retain personal information for as long as necessary to provide our services, maintain security, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

7.1 Account Deletion

Users can delete their PomuBots accounts through their account settings.

When an account is deleted through this process:

• The associated Neon Auth account is deleted.
• User records stored in the Neon database are deleted.
• Associated account and conversation data stored in Neon are removed.

7.2 Uploaded Files and Attachments

Files stored through Cloudflare are not automatically deleted when an account is deleted through the in-platform deletion function.

These files may remain stored until the user separately requests their deletion.

To request the removal of files remaining in Cloudflare storage, contact:

legal@pomubots.com

Our team can assist with additional deletion procedures.

7.3 Security and Legal Records

Certain records may be retained after account deletion where necessary for:

• Platform security.
• Fraud and abuse prevention.
• Investigation of security incidents.
• Establishing, exercising, or defending legal claims.
• Compliance with applicable legal obligations.

Such information will be retained only for as long as the relevant purpose or legal requirement justifies.

7.4 Individual Conversations and Companions

Users may delete individual conversations or entire AI companions through the available platform features.

When a companion is deleted, its associated conversations are permanently deleted from the relevant active PomuBots database systems.

PomuBots uses cookies and similar technologies to support website functionality, understand platform usage, and improve performance.

We may use:

• Essential cookies required for platform functionality.
• Analytics technologies to understand website performance and usage.
• Session-related technologies for authentication and security.

We currently use Cloudflare Analytics and Google Analytics for website and performance measurement.

Non-essential cookies and analytics technologies will be subject to applicable consent requirements.

Users may manage cookie preferences through the available cookie controls and their browser settings.

8.1 Advertising and Profiling

PomuBots does not currently use private AI conversations or conversation-derived personal information to create advertising profiles or deliver personalized advertisements.

We may evaluate additional recommendation and advertising features in the future. Any such implementation will be subject to an updated Privacy Policy, applicable legal requirements, and appropriate privacy safeguards.

We do not intend to use private AI conversations for behavioral advertising directed at children or teenagers.

PomuBots is accessible internationally.

Depending on the services used and the infrastructure involved, personal information may be processed or stored in different countries.

Where personal information is transferred internationally, we intend to apply appropriate safeguards and comply with applicable data protection requirements.

Depending on your location, these safeguards may include recognized transfer mechanisms, contractual protections, or other legally accepted measures.

PomuBots is intended for individuals aged 13 and older.

Individuals under the age of 13 are not permitted to create or maintain PomuBots accounts.

If we discover that an account belongs to someone under 13, we may terminate the account and delete associated personal information, subject to applicable legal obligations and necessary security-related retention.

Users aged 13 to 17 may use PomuBots where permitted by applicable law. Additional parental or guardian consent may be required depending on the user's location and the applicable legal requirements.

We do not intend to use private conversations for behavioral advertising directed at children or teenagers.

Depending on your location and applicable law, you may have rights concerning your personal information.

These rights may include:

• Right of Access: Request confirmation of whether we process your personal information and obtain a copy.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information.
• Right to Restriction: Request restrictions on certain processing activities.
• Right to Data Portability: Request a copy of your information in a structured, commonly used format.
• Right to Object: Object to certain types of personal data processing.
• Right to Withdraw Consent: Withdraw consent where processing is based on your consent.
• Right to Lodge a Complaint: Submit a complaint to the relevant data protection authority.

Where available, users can download account-related information through their account settings.

For additional privacy requests, including requests for deletion of files stored outside the Neon database, contact:

legal@pomubots.com

We will review and respond to requests in accordance with applicable legal requirements.

For users protected by the General Data Protection Regulation (GDPR), PomuBots recognizes the rights and protections provided under applicable European data protection legislation.

These may include rights to access, rectify, erase, restrict, and transfer personal information, as well as the right to object to certain processing activities.

Where processing is based on consent, users may withdraw that consent.

Users may also lodge complaints with their relevant supervisory authority.

Where required, we will provide additional information regarding the legal basis for processing and international data transfers.

Depending on applicable state law, residents of certain U.S. states may have additional privacy rights.

These may include rights to:

• Know what categories of personal information are collected.
• Access personal information.
• Request deletion or correction.
• Obtain a portable copy of personal information.
• Opt out of certain forms of targeted advertising or personal information sharing.
• Exercise applicable privacy rights without unlawful discrimination.

Requests can be submitted to:

legal@pomubots.com

We will handle eligible requests in accordance with applicable state privacy laws.

PomuBots relies on third-party infrastructure and service providers to operate its platform.

These services may have their own privacy policies and data processing practices.

Our current infrastructure includes:

• Neon
• Cloudflare
• Google Analytics

We encourage users to review the privacy documentation of these providers where relevant.

PomuBots is not responsible for the independent privacy practices of third-party websites or services that users choose to access.

We may update this Privacy Policy from time to time to reflect changes in our platform, infrastructure, legal obligations, or data processing practices.

When material changes are made, we will take reasonable steps to notify users through the platform or other appropriate communication channels.

The updated version will be published on this page with a revised Last Updated date.

Continued use of PomuBots after an updated Privacy Policy becomes effective will be subject to the updated policy, where permitted by applicable law.

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, you can contact us through:

PomuBots

Website: https://pomubots.comPrivacy and Legal Contact: legal@pomubots.com

PomuBots operates remotely.

For privacy-related requests, please use the email address above so that our team can review and respond to your inquiry.